HAVING ISSUES?

WE’RE HERE TO HELP

If you are experiencing issues with our products, please fill in the form below; we will investigate and attempt to resolve the issue.¹

¹ Depending on provincial jurisdiction, we may be limited in our ability to address and resolve complaints.

Issues Form

First Name *

Last Name *

Email Address *

Product Name/Format

Purchase Date

Lot Number

Please describe the issue with your purchase:

Please upload a clear photo of the label with lot number clearly visible.

Maximum file size: 18MB

Please upload a photo of the issues you are experiencing with the product (e.g. sealing issues, missing product, etc.)

Maximum file size: 18MB

Please upload a clear photo or scan of your sales receipt, including the price paid, store name, and product name. Please note that complaints submitted without a receipt may be ineligible for reimbursement or replacement.

Maximum file size: 18MB

Please upload any other photos you feel may help us to resolve the issue.

Maximum file size: 18MB

Did you experience any adverse reactions? (means a noxious and unintended response to a cannabis product)

Yes

If you are human, leave this field blank.

Please note that if any of the information or photos requested above are missing, incomplete, or of low quality, we may be unable to respond to a given complaint.

HAVING ISSUES?

WE’RE HERE TO HELP

If you are experiencing issues with our products, please fill in the form below; we will investigate and attempt to resolve the issue.¹

¹ Depending on provincial jurisdiction, we may be limited in our ability to address and resolve complaints.

Please note that if any of the information or photos requested above are missing, incomplete, or of low quality, we may be unable to respond to a given complaint.

LINKS

LIENS